Webhooks - Payload - Bounced Email
Below is a sample payload for "Bounced Email" webhook and its corresponding field descriptions.
| Field | Description |
|---|---|
| webhook_id | Unique identifier for this webhook event. |
| webhook_name | Name of the webhook. |
| webhook_event | Event type that triggered the webhook (BOUNCED_EMAIL). |
| campaign_name | Name of the campaign. |
| workspace_name | Name of the workspace. |
| camp_id | Legacy campaign ID (use campaign_id instead). |
| campaign_id | Campaign ID |
| date | ISO timestamp when the bounce was detected. |
| sender_email | Email address of the PlusVibe account that sent the original message. |
| lead_email | Email address of the lead (recipient) that bounced. |
| lead_mx | Lead's mail server/provider (e.g., GOOGLE_WORKSPACE). |
| is_verified | Whether the lead's email was verified |
| sender_mx | Sender's mail server/provider. |
| msg | Full bounce message received from the remote mail server, including error details and diagnostics. |
| is_camp_paused | return 'true' when campaign is paused due to high bounce |
{
"webhook_id": "688e24883a913ee37cbcbbe9",
"webhook_name": "Bounce Webhook",
"webhook_event": "BOUNCED_EMAIL",
"campaign_name": "Test Campaign",
"workspace_name": "Yaro's Workspace",
"camp_id": "685535c0dd763cf7e6c96a8b",
"campaign_id": "685535c0dd763cf7e6c96a8b",
"date": "2025-08-02T14:50:56.668+00:00",
"sender_email": "ivanka@goplusvibe.com",
"lead_email": "bounceeeeefdsgdfg@gmail.com",
"lead_mx": "GOOGLE_WORKSPACE",
"is_verified": "VERIFIED",
"sender_mx": "GOOGLE_WORKSPACE",
"is_camp_paused": false,
"msg": "** Address not found **\n\nYour message wasn't delivered to bounceeeeefdsgdfg@gmail.com because the address couldn't be found, or is unable to receive mail.\n\nLearn more here: https://support.google.com/mail/?p=NoSuchUser\n\nThe response was:\n\n550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. For more information, go to https://support.google.com/mail/?p=NoSuchUser e9e14a558f8ab-3e402cd3a83sor24720625ab.7 - gsmtp\n\nReporting-MTA: dns; googlemail.com\nReceived-From-MTA: dns; ivanka@goplusvibe.com\nArrival-Date: Sat, 02 Aug 2025 07:50:33 -0700 (PDT)\nX-Original-Message-ID: 1b2e599f-72bc-49d4-5000-287f498c858e@goplusvibe.com\n\nFinal-Recipient: rfc822; bounceeeeefdsgdfg@gmail.com\nAction: failed\nStatus: 5.1.1\nDiagnostic-Code: smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try\n 550-5.1.1 double-checking the recipient's email address for typos or\n 550-5.1.1 unn"
}